Shipping Policy

At Briella Luxury, we’re committed to delivering your order promptly, securely, and with full transparency. Please review the policy below to understand how your order is processed and shipped.

Order Processing Time

  • All orders are processed within 24 hours (excluding weekends and public holidays).

  • Once shipped, you’ll receive a confirmation email with tracking information.

Shipping Zones

We ship to customers in the United States and internationally.

Delivery Times & Rates

We offer two shipping options, based on your location, delivery preference, and order weight:

Economy Shipping

Delivery Time: 5–8 business days

  • Free for orders over $50

  • $4.90 for orders between 0–5 lb

  • $19.90 for orders between 5–70 lb

Standard Shipping

Delivery Time: 3–4 business days

  • $6.90 for orders between 0–1 lb

  • $9.90 for orders between 1–5 lb

Shipping Couriers

We work with trusted partners to ensure fast and secure delivery, including:

  • USPS

  • UPS

  • FedEx

  • DHL Express

Order Tracking

You’ll receive a tracking number by email once your order is shipped. You can track your package using the courier’s website.

If you haven’t received your tracking details within 24 hours of dispatch, please contact us at info@briellaluxury.com.

Delivery Issues

Please ensure your shipping address is accurate during checkout. We are not responsible for:

  • Delays due to incorrect or incomplete addresses

  • Failed delivery attempts due to recipient unavailability

  • Lost or stolen packages after confirmed delivery

If your order is significantly delayed or appears lost in transit, contact us immediately and we’ll help resolve the issue.

Need Help?

For any shipping questions or concerns, reach out to our support team:

📍 Business Address
5112 161st Street West
Lakeville, Minnesota 55044
United States

📧 Email Contacts